Frequently Asked Questions

Welcome to our FAQs page. Detailed here you will find detailed answers to all the questions we are regularly asked. If, after having read through, your question is still unanswered, please either call us on +44 (0)1623 456333 or send us an email to goskiing@interski.co.uk.


Package Inclusions


What's Included?

It depends on the package you book, but ALL INTERSKI PACKAGES INCLUDE your lift pass - who goes on a ski holiday and doesn't need a lift pass?!


What Type of Accommodation Do You Offer?

Interski has a range of accommodation to suit all tastes and budgets. Choices include self-catering apartments and bed and breakfast packages. We also offer hotels with all meals included (including hot snack lunch on the mountain).


Do We Need Insurance?

Insurance is not included as part of our package, but it is a requirement to have adequate cover in place. There are many comparison websites offering competitive rates or you may already have a policy in place. Please carefully examine the cover and ensure it is suitable for the general requirements of a winter sports holiday and for your individual needs.





Is it possible to rent ski clothing?

Our in-house brand, Interski Rental, offers ski clothing rental. The suits are pre-ordered in the UK, delivered to your hotel prior to your arrival and collected at the end of the stay. Children aged 7-15 and clients on Learn to Ski packages qualify for FREE ski suit rental.


Do I need to wear a helmet?

Wearing helmets is a legal requirement for anyone under the age of 18 participating in snowsports. Interski can provide helmet hire via our in-house brand, Interski Rental Wear and Accessories. The current cost of helmet hire is £10 for the week.


Does Interski offer ski hire upgrades?

Yes, we have an excellent brand new range of 'prestige' Atomic skis. These can be pre-booked for a supplement of £25 on top of the hire charge of £60 for our standard skis.





Does Interski offer discounts for children?

Children aged 7-15 years qualify for a £50 discount on all full week packages. They will also receive FREE ski, boot, ski suit and helmet hire. Children under 7 travel at 50% of the brochure price but would need to hire equipment etc if required. Infants (under 2) travel for just £150. Prices are based on the age of the child on the day of return.


Are there crèche facilities available?

Yes, all three resorts have excellent crèche facilities. Local ski schools will also accept children under 7 years of age. We can put you in touch with both so that you can book directly with them.



Coach Packages


How long is the coach journey?

The Aosta Valley is one of the closest overland ski areas. It is just 10/11 hours overland from Calais. Both journeys are overnight and breakfast is included en route in each direction. Blankets and pillows are provided - yours to keep.


How does the coach journey work?

Coaches depart the UK on a Saturday, catching an evening ferry from Dover to Calais. A breakfast stop (included in the cost of your package) is provided early on the Sunday morning. Clients normally arrive in resort round about lunchtime on the Sunday. Skiing takes place from Monday to Saturday inclusive. Rooms for showering will be made available on the final day. Coaches will depart the valley for an early morning ferry on the Sunday (breakfast again provided) before travelling onwards. Blankets and pillows are provided – they're yours to keep. 6 nights' accommodation is provided.


How do I organise discounted parking at Dover?

Please email us at goskiing@interskiholidays.co.uk.



Short Breaks


Short stays – when can I travel?

You can travel on ANY DAY of the week. Ski for 2, 3 or 4 days, and stay for 3, 4 or 5 nights. Our popular short break packages include your accommodation, meals (depending on board basis), lift pass, equipment and ski suit hire. We can organise return transfers from £80 per person from Turin, Milan Malpensa or Geneva. Simply book your own flights and we'll take care of the rest!


Is there a child discount for short breaks?

Unfortunately not, as all costs remain the same regardless of age on short breaks and we've included lots of extras free of charge, to make these the most convenient and flexible packages available.


Can we have a different transfer price depending on our group size?

The transfer price is fixed per person and remains the same regardless of group size, due to our using different vehicle types where possible to suit the number of people being collected or dropped off – therefore not affecting the costs involved.



Groups & Corporate


Do you offer any group discounts?

You will qualify for 50% discount on equipment hire for everyone if you have a group of 10+ full paying passengers. If you have a party of 20+ full paying passengers, equipment hire is free of charge - worth £85pp.


Do you offer corporate/incentive packages?

We are delighted to welcome corporate groups and there's definitely nowhere better to bring people together! Just let us know your requirements and we'll tailor-make a package to suit.



Special Requirements


Can you cater for special diets?

Yes, but we will require advance notification.





I've never skied before – do you offer Learn to Ski packages?

We love to introduce new people to this fabulous sport so offer Learn to Ski courses EVERY week of the season. You'll receive 5 days x 2 hours expert tuition, ski and boot hire, ski clothing hire and helmet hire. You'll soon be hooked! This package is for complete beginners only, who have never skied before.


Am I able to have private tuition?

Yes, private tuition is available at very competitive prices. We do recommend pre-booking the first few hours, adding in extra lessons in resort if you wish. It is available on a 1:1, 1:2, 1:3 or maximum 1:4 basis. In addition, we can also offer a full day of private tuition and a full week.


What sort of instruction do you offer for children?

We can provide junior group lessons for children aged 7-15 years. This is a 24hr package + lunchtime supervision (5hrs each day and 4hrs on the last day). Unfortunately, we are unable to accept children under the age of 7 years, other than on a private lesson basis. Alternatively, the local ski schools may be able to assist, or there are excellent crèches in all our resorts.


To what level are your instructors qualified?

All instructors are qualified to a minimum BASI Level 2, or national equivalent. They are all English-speaking.


Are there any age restrictions when it comes to instruction?

We regret we are unable to accept children under the age of 7 into our ski school unless you have a viable, self-contained group. We can also provide private tuition, or all our resorts have kindergartens and local ski schools.



Making Your Booking


What is the payment schedule?

It's nice and simple. A £100pp non-refundable deposit for those on short breaks, own transport and travelling by coach, or £250 for those travelling by air on off-peak dates and £350 for those travelling by air on peak dates (contact us for more details on when peak periods fall). The balance falls due 10 weeks prior to departure. You are welcome to pay in instalments if you wish.


When is the latest I can add someone to my booking?

Subject to availability, you can add a passenger up to a week before departure.


What do I need to do if someone cancels?

You should notify your Account Manager as soon as possible, but if you think there is a possibility of finding a replacement, then that's not a problem and there is no charge to do so if you are travelling by coach. If you are travelling by air, then the applicable airline fee would apply.


What are Interski's cancellation charges?

For all information regarding cancellations, please refer to our terms and conditions. A copy is available by emailing goskiing@interskiholidays.co.uk.



Everything Else


Can I make my own arrangements for getting to the resort?

Yes, you are welcome to make your own transport arrangements. Please contact us for a quote.


How snow-sure are Interski resorts?

All of our resorts are high and have exceptional snow records, both early and late season.


What is there for non-skiers to do?

There is plenty for non-skiers to do in the Aosta Valley – we'll be delighted to offer advice. Or why not persuade them to join in the fun on one of our Learn to Ski packages which are available every week of the season?


What accreditation does Interski have?

Interski is an ABTA member (V6114) and an ATOL holder (1409).